Refunds will be considered on an individual basis. If have any question or concerns regarding your order please contact support@gedpass.com 

If you experience difficulty, please contact us at support@gedpass.com  and we will email an attachment to you. No other requests will be considered.

Refunds on mailed products are given in the form of a credit for use in purchasing products from our online store. This applies only when the item is mailed back to us and is received in good condition. No other requests will be considered.